Tools and platforms for deploying, maintaining, supporting, and troubleshooting systems and networks across enterprise environments.


๐Ÿ‘ค Identity and Access Management

  • Active Directory - Managed users, computers, and permissions in municipal and enterprise environments.

๐Ÿง  Linux Distributions and Administration


๐Ÿ‘จโ€๐Ÿ’ป Windows OS and Server Platforms


๐Ÿš€ Deployment and Imaging Tools


๐Ÿงฐ Utility and Troubleshooting Tools

  • Bulk Crap Uninstaller, TreeSize, PowerToys - Daily drivers for streamlined cleanup and maintenance.
  • Sysinternals Suite, Process Explorer, Autoruns, Event Viewer - Diagnosed performance issues and rogue processes during my time with the City of Fort Smith.
  • Task Scheduler - Automated recurring scripts and system tasks in my homelab.

๐Ÿงฉ Software and Endpoint Management

  • Chocolatey - Deployed and updated apps via CLI in internal scripts for personal system restores and in my homelab.
  • PDQ Deploy - Used for silent software installs across networks at the City of Fort Smith.

๐ŸŒ Network Monitoring and Diagnostics

  • PRTG Network Monitor, Nagios, Spiceworks - Familiarity with each suite via lab environments and monitoring exercises and in my homelab.
  • Wireshark, Nmap, PingPlotter - Used in security labs for packet inspection, scanning, and latency tracking.

๐Ÿ›  Remote Support Tools


๐Ÿงพ Ticketing and Help Desk Systems

  • osTicket, ServiceNow, Zendesk - Used for incident tracking and ticket management in enterprise and municipal environments.
  • Freshdesk, Jira Service Management - Used or tested during freelance and contract roles.

๐Ÿ–ฅ๏ธ Virtualization

  • Hyper-V, VMware (Workstation/ESXi), VirtualBox - Used for sandboxing, server management at the City of Fort Smith, OS testing, and cybersecurity/home labs.
  • Docker - Used lightweight containers in labs and automation practice.

๐Ÿ” VPN and Secure Access

  • OpenVPN, WireGuard, Microsoft Always On VPN - Used in secure enterprise and home lab setups.
  • OpenDNSSEC - Earned a DNSSEC certification. As well as a DNS security certification.
  • Private Internet Access (PIA) - Used for personal browsing security and research purposes.

๐Ÿ’ป Scripting Languages

  • PowerShell - Built automation scripts to streamline technician tasks and help deploy systems at Medtronic.
  • Bash
  • Python - Extensive use in personal and entrepreneurial projects in conjunction with Selenium for web scraping as well as data collection and manipulation.
  • Java - Used for coursework.
  • JavaScript - Used for coursework, automation, and data parsing tasks.
  • AutoHotKey, AutoIT - Built small desktop automations during my time at the City of Fort Smith.
  • HTML/CSS - Used in CMS customization and templating for client sites at my design studio.
  • SQL - Wrote queries for coursework ranging from reporting and dashboard development.

๐Ÿ”„ Workflow Automation Tools

  • Zapier, Make (Integromat), IFTTT - Used to automate campaign data, client reporting, and inter-app workflows.