What You'll Find Here:
A curated overview of my non-freelance roles across IT support, systems management, and economic development. These positions span municipal government, enterprise healthcare, manufacturing, and business development—each offering hands-on impact and cross-functional collaboration.
How to Navigate:
- Browse by Category: Content is organized into focused categories to help you quickly scan for relevant skills, experience, or tools by domain.
- Use Search: Looking for something specific? Use the search bar to find keywords, industries, platforms, or project types across all sections.
🏛️ City of Fort Smith - IT Support Specialist
Provided tech support for 1,000+ municipal employees and managed over 1,200 devices. Led IT projects, standardized processes, and deployed tools like PDQ, MDT, and WDS to improve uptime and efficiency.
2011-2018 | Full-time | Fort Smith, AR
🏥 Medtronic - Technical User Support Analyst
Provided endpoint support for a remote sales team, resolving hardware/software issues and collaborating with global IT teams to streamline troubleshooting workflows.
2018-2019 | Full-time | Memphis, TN
📈 Fort Smith Chamber of Commerce - Directory of Information and Statistics
Supported economic development and IT operations. Helped national brands assess relocation opportunities while managing systems, servers, and end-user tech for a small team.
2007-2011 | Part-time → Full-time | Fort Smith, AR
🏭 Rheem Manufacturing - IT Network Co-Op
Supported system setup, help desk tasks, and observed network administration. Gained early hands-on experience in enterprise IT environments.
Summer 2008 | Part-time | Fort Smith, AR
Freelance and Business Experience
I’ve also worked on freelance projects and founded and ran various businesses.